What is business email compromise (BEC)?
Short answer
Business email compromise is a scam where a criminal impersonates or takes over a trusted email account, such as a CEO, supplier or lawyer, to trick staff into paying a fake invoice or changing bank details. It often contains no malware or link, so filters can miss it.
The details
The most reliable defense is a process, not a tool: any new or changed payment details must be confirmed by a phone call to a number already on file, never to one supplied in the email. Requiring two people to approve large or unusual payments adds another check.
Multi-factor authentication on email accounts makes takeover harder, and DMARC on your domain makes direct spoofing of your address harder.
What to do
- Verify every bank-detail change by calling a known number.
- Require dual approval for large or first-time payments.
- Turn on MFA for all email accounts.
- Publish SPF, DKIM and DMARC for your domain.
Useful next reads and tools
Terms explained
- Business email compromise
- Business email compromise (BEC) is fraud in which a criminal impersonates or takes over a trusted email account to trick an organization into sending money or sensitive data.
- DMARC
- DMARC is a DNS policy that tells receiving mail servers what to do with email that fails SPF and DKIM alignment for your domain, and where to send reports about it.
- Malware
- Malware is any software designed to harm, spy on or gain unauthorized control of a device, network or account.
- Multi-factor authentication
- Multi-factor authentication (MFA) requires two or more kinds of proof to sign in, such as a password plus an app prompt, security key or biometric unlock of a passkey.
Sources
Related questions
- How can I tell if an email is a phishing attempt?
- What should I do if I clicked a phishing link?
- Where do I report a phishing email or scam text?
- How do I know if a package delivery text is a scam?
- What is smishing and how is it different from phishing?
- How do I protect myself from phone call scams (vishing)?
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