How do I know if a package delivery text is a scam?
Short answer
A delivery text is likely a scam if you did not expect a package, it asks for a small "redelivery" or customs fee, or the link goes to a domain that is not the courier’s official site. Real couriers rarely ask for payment by text link.
The details
These messages copy the branding of real couriers and often use shortened links or look-alike domains. The small fee is the hook: the real goal is your full card number and security code, which are then used for larger fraudulent purchases.
Check tracking numbers only in the retailer’s or courier’s official app or website, which you open yourself rather than through the text.
What to do
- Do not tap the link or reply.
- Check your orders directly in the retailer or courier app.
- Forward the text to 7726 where available, then delete it.
- If you paid, call your bank and ask to block the card.
Useful next reads and tools
Terms explained
- Smishing
- Smishing is phishing delivered by SMS or messaging apps, often posing as couriers, banks, toll agencies or government services.
Sources
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