ISO/IEC 27001:2022 · People control
ISO 27001 Annex A 6.4: Disciplinary process
Quick answer
ISO 27001 Annex A 6.4 (Disciplinary process) is a people control. Have a formal, communicated disciplinary process for security policy violations.
What auditors look for
Auditors check that 6.4 is either justified as not applicable in your Statement of Applicability or implemented and working. Typical evidence includes:
- Disciplinary policy referencing security
- Communication of the process to staff
- Case records handled by HR
How to implement 6.4 in practice
- Agree the process with HR
- Separate honest mistakes from wilful breaches
- Keep reporting safe so people disclose errors
- Name an owner for 6.4, decide how often it runs and file evidence each time, so the control is audit-ready all year.
Recording 6.4 in the Statement of Applicability
List 6.4 with whether it applies, the reason (usually the risks it treats or a legal or contractual requirement), its implementation status and where the evidence lives. If you exclude it, explain why none of your risks or obligations require it.