ISO/IEC 27001:2022 · People control
ISO 27001 Annex A 6.3: Information security awareness, education and training
Quick answer
ISO 27001 Annex A 6.3 (Information security awareness, education and training) is a people control. Give staff awareness and training appropriate to their role, and keep it current.
What auditors look for
Auditors check that 6.3 is either justified as not applicable in your Statement of Applicability or implemented and working. Typical evidence includes:
- Training plan
- Completion records by team
- Phishing simulation results
How to implement 6.3 in practice
- Combine baseline and role-based training
- Measure behaviour, not just completion
- Refresh at least yearly
- Name an owner for 6.3, decide how often it runs and file evidence each time, so the control is audit-ready all year.
Recording 6.3 in the Statement of Applicability
List 6.3 with whether it applies, the reason (usually the risks it treats or a legal or contractual requirement), its implementation status and where the evidence lives. If you exclude it, explain why none of your risks or obligations require it.