ISO/IEC 27001:2022 · Organizational control
ISO 27001 Annex A 5.5: Contact with authorities
Quick answer
ISO 27001 Annex A 5.5 (Contact with authorities) is an organizational control. Keep up-to-date contacts with regulators, law enforcement and other authorities so you can report and get help quickly during incidents.
What auditors look for
Auditors check that 5.5 is either justified as not applicable in your Statement of Applicability or implemented and working. Typical evidence includes:
- Authority contact list in the incident plan
- Records of regulator notifications
- Review date on the contact list
How to implement 5.5 in practice
- Include the data protection authority for breach reporting
- Check the list twice a year
- Record who is authorised to contact each authority
- Name an owner for 5.5, decide how often it runs and file evidence each time, so the control is audit-ready all year.
How 5.5 supports GDPR
This control helps demonstrate GDPR Art. 33. Map it once in your control matrix so the same evidence supports both ISO 27001 and GDPR accountability. See the GDPR compliance checklist.
Recording 5.5 in the Statement of Applicability
List 5.5 with whether it applies, the reason (usually the risks it treats or a legal or contractual requirement), its implementation status and where the evidence lives. If you exclude it, explain why none of your risks or obligations require it.
Free resources
More organizational controls
- 5.1 Policies for information security
- 5.2 Information security roles and responsibilities
- 5.3 Segregation of duties
- 5.4 Management responsibilities
- 5.6 Contact with special interest groups
- 5.7 Threat intelligence
- 5.8 Information security in project management
- 5.9 Inventory of information and other associated assets