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ISO/IEC 27001:2022 · Organizational control

ISO 27001 Annex A 5.3: Segregation of duties

Quick answer

ISO 27001 Annex A 5.3 (Segregation of duties) is an organizational control. Split conflicting duties between people so that no one person can misuse or make an undetected error in a critical process.

What auditors look for

Auditors check that 5.3 is either justified as not applicable in your Statement of Applicability or implemented and working. Typical evidence includes:

  • Segregation matrix for critical processes
  • Access reviews showing conflicting rights removed
  • Compensating controls where separation is not possible

How to implement 5.3 in practice

  1. Focus first on payments, privileged access and production changes
  2. Use approvals in tools to enforce separation
  3. Document compensating monitoring in small teams
  4. Name an owner for 5.3, decide how often it runs and file evidence each time, so the control is audit-ready all year.

Recording 5.3 in the Statement of Applicability

List 5.3 with whether it applies, the reason (usually the risks it treats or a legal or contractual requirement), its implementation status and where the evidence lives. If you exclude it, explain why none of your risks or obligations require it.

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