ISO/IEC 27001:2022 · Organizational control
ISO 27001 Annex A 5.37: Documented operating procedures
Quick answer
ISO 27001 Annex A 5.37 (Documented operating procedures) is an organizational control. Document operating procedures for information processing facilities and make them available to those who need them.
What auditors look for
Auditors check that 5.37 is either justified as not applicable in your Statement of Applicability or implemented and working. Typical evidence includes:
- Procedure library
- Version control on procedures
- Evidence procedures are used, such as linked tickets
How to implement 5.37 in practice
- Document repeatable and critical tasks first
- Keep procedures next to the tools they describe
- Review after incidents and changes
- Name an owner for 5.37, decide how often it runs and file evidence each time, so the control is audit-ready all year.
Recording 5.37 in the Statement of Applicability
List 5.37 with whether it applies, the reason (usually the risks it treats or a legal or contractual requirement), its implementation status and where the evidence lives. If you exclude it, explain why none of your risks or obligations require it.
Free resources
More organizational controls
- 5.29 Information security during disruption
- 5.30 ICT readiness for business continuity
- 5.31 Legal, statutory, regulatory and contractual requirements
- 5.32 Intellectual property rights
- 5.33 Protection of records
- 5.34 Privacy and protection of PII
- 5.35 Independent review of information security
- 5.36 Compliance with policies, rules and standards for information security