ISO/IEC 27001:2022 · Organizational control
ISO 27001 Annex A 5.34: Privacy and protection of PII
Quick answer
ISO 27001 Annex A 5.34 (Privacy and protection of PII) is an organizational control. Identify and meet requirements for protecting personally identifiable information under applicable laws and contracts.
What auditors look for
Auditors check that 5.34 is either justified as not applicable in your Statement of Applicability or implemented and working. Typical evidence includes:
- Records of processing activities
- DPIAs for high-risk processing
- Privacy notices and data protection policy
How to implement 5.34 in practice
- Map personal data first
- Align controls with GDPR Article 32
- Involve the DPO or privacy lead in changes
- Name an owner for 5.34, decide how often it runs and file evidence each time, so the control is audit-ready all year.
How 5.34 supports GDPR
This control helps demonstrate GDPR Art. 5, 25, 30, 32, 35. Map it once in your control matrix so the same evidence supports both ISO 27001 and GDPR accountability. See the GDPR compliance checklist.
Recording 5.34 in the Statement of Applicability
List 5.34 with whether it applies, the reason (usually the risks it treats or a legal or contractual requirement), its implementation status and where the evidence lives. If you exclude it, explain why none of your risks or obligations require it.
Free resources
More organizational controls
- 5.29 Information security during disruption
- 5.30 ICT readiness for business continuity
- 5.31 Legal, statutory, regulatory and contractual requirements
- 5.32 Intellectual property rights
- 5.33 Protection of records
- 5.35 Independent review of information security
- 5.36 Compliance with policies, rules and standards for information security
- 5.37 Documented operating procedures