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Ransomware & Incident Response·Updated 2026-10-21

What does a security operations center (SOC) do?

Short answer

A SOC monitors an organization’s systems for signs of attack, triages alerts, investigates suspicious activity and coordinates the response. Analysts work from logs and tools such as a SIEM and EDR, deciding which alerts are real and what to do about them.

The details

Smaller organizations often use a managed SOC or managed detection and response (MDR) service rather than staffing one in-house. AI agents are increasingly used to speed up triage and enrichment, with analysts approving actions.

Useful next reads and tools

Terms explained

SIEM
A SIEM (security information and event management) system collects logs from across an organization, correlates them and raises alerts for analysts to investigate.
SOC (security operations center)
A security operations center (SOC) is the team, in-house or outsourced, that monitors systems for threats, triages alerts and leads the technical response to incidents.
EDR (endpoint detection and response)
Endpoint detection and response (EDR) software records activity on laptops and servers, detects suspicious behavior and lets responders investigate and contain threats remotely.

Sources

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