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Ransomware & Incident Response·Updated 2026-10-21

Should you pay a ransomware ransom?

Short answer

Law enforcement agencies, including the FBI and CISA, advise against paying. Payment does not guarantee working decryption or deletion of stolen data, it funds further attacks, and in some cases paying sanctioned groups is illegal. Report the attack and get professional incident response help.

The details

The decision is ultimately the victim’s, often made with legal counsel and insurers. Reporting to authorities can give access to known decryptors and intelligence about the group.

Terms explained

Ransomware
Ransomware is malware that encrypts or steals data and demands payment to restore access or prevent publication.
Incident response
Incident response is the organized process of preparing for, detecting, containing, eradicating and recovering from security incidents, then learning from them.

Sources

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