ISO/IEC 27001:2022 · Physical control
ISO 27001 Annex A 7.13: Equipment maintenance
Quick answer
ISO 27001 Annex A 7.13 (Equipment maintenance) is a physical control. Maintain equipment correctly to keep information available and protected.
What auditors look for
Auditors check that 7.13 is either justified as not applicable in your Statement of Applicability or implemented and working. Typical evidence includes:
- Maintenance schedules and records
- Approved maintenance providers
- Data protection during repairs
How to implement 7.13 in practice
- Remove or protect data before external repairs
- Use approved providers
- Keep maintenance logs
- Name an owner for 7.13, decide how often it runs and file evidence each time, so the control is audit-ready all year.
Recording 7.13 in the Statement of Applicability
List 7.13 with whether it applies, the reason (usually the risks it treats or a legal or contractual requirement), its implementation status and where the evidence lives. If you exclude it, explain why none of your risks or obligations require it.